We overall enjoyed the experience. We were picked up by Marina, a lovely lady, who told us the best stories while going up. She also explained a lot and even after the experience helped us with some interesting things to do in Catania. The group we were in was English speaking with our guide Fabrizzio who did a very good job considering the fact that a storm was expected and we couldn’t go more than 2600m. I know that weather conditions are constantly changing but as I was stated we should have gone to 3000m Considering that we are paying for certain experience, there should be some refund if we do not go as high as stated because there are less expensive experiences stating their maximum at lower altitude. Overall, it was nice and we learned a lot but there are some things that in my opinion could be improved.

Incredible tour and very knowledgeable tour guide. We walked many areas that people on the buses would not see. Well worth the money. 100% recommend and we would do this all over again. Reasonable fitness required. Parking was €6. Be aware that the meeting point is inside the shop at ground level, and turn right. We had received a text message the day before explaining to meet inside the restaurant at 9am. We were there ahead of time and it was so stressful to not find our guide by gone 9.10am. Once this was resolved, there was nothing to not like. Amazing experience!

We had Emiliano as out guide and we really enjoyed the tour with him. He explained us a lot, was extremely friendly and is very experienced on Etna! I can just recommend this amazing tour and hope you can be part of Eimilianos group. Thanks again for this great experience!